Terms of service
Overview
These Terms of Service govern your use of the Ravelon website and your purchase of products from us. By using our website or placing an order, you agree to these terms.
Ravelon is operated by Ravelon.
Product information
We try to describe and display our products accurately. Product colors may appear different depending on your screen or device. Measurements may have minor manufacturing or measurement variations.
The Ravelon pillow is designed to provide comfort and support while sleeping. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Customer experiences vary based on body shape, sleep position, pillow height, firmness preference, and other factors. If you have persistent pain, an injury, or a medical concern, consult a qualified healthcare professional.
Orders and payment
An order is not accepted until payment has been successfully processed and we have sent an order confirmation. We may cancel or limit an order if an item is unavailable, a pricing or listing error occurred, payment cannot be verified, or we reasonably believe an order is fraudulent or intended for resale without authorization.
You agree to provide accurate billing, shipping, and contact information. You authorize us and our payment providers to charge the payment method selected at checkout for the order total, including applicable taxes and shipping charges.
Prices and promotions
Prices, promotions, discounts, and product availability may change without notice. A promotion may have additional terms shown at checkout or in the promotional message. We do not have to honor an obvious typographical or pricing error.